This website is built to help GEPCO consumers find their electricity bill, understand charges, and reach official government systems without confusion. If something on the site is unclear or not working as expected, you can contact us using the details on this page.
We review every message carefully and use your feedback to improve tools, guides, and accuracy.
What You Can Contact Us About
You can contact us for issues related to this website, including:
- Problems using our bill checking tools
- Errors or broken links
- Incorrect or outdated information on our pages
- Suggestions to improve clarity or usability
- Questions about how to use GEPCO or PITC portals
- Help understanding information shown on your bill
These requests help us keep the site accurate and useful for everyone.
What We Cannot Do
We are not GEPCO, WAPDA, or PITC. This means we cannot:
- Access your electricity account
- View or download your bill for you
- Change your meter, connection, or CNIC
- Fix billing errors
- Process payments or installments
- Register official complaints
If you need any of these services, you must use the official GEPCO offices, the PITC bill portal, or the Power Smart app. We explain how to reach those systems on our main bill pages and in our guides.
How to Reach Us
Use the contact form or email address provided on this page to send your message. When writing, please include:
- Your GEPCO area or city
- The page or tool you were using
- A clear description of the issue
Do not send your full CNIC, full reference number, or any sensitive personal data. We do not need it, and it should only be entered on official government portals.
Response Time
We aim to reply as quickly as possible, usually within one to two working days. Some technical or content-related issues may take longer to investigate, especially if they involve official GEPCO or PITC systems.
How This Page Connects With Other Pages
For full transparency about what this website is and is not, you should also review:
About Us
Disclaimer
Privacy Policy
DMCA Policy
These pages are linked throughout the site so users always know where they stand.