Electricity services under GEPCO are increasingly managed through centralized digital systems. From applying for a new connection to recording meter readings and integrating solar net metering, most processes now follow defined online workflows approved by regulators and implemented nationwide.
How to Apply for a GEPCO New Connection
GEPCO provides new electricity connections through a standardized national framework. All applications are submitted electronically and processed through the Electricity New Connection system.
A new connection may be required for residential, commercial, industrial, or agricultural use. Each category follows the same core process but differs in load requirements and documentation.
Before applying, consumers should determine:
- Type of connection required.
- Required Sanctioned Load.
- Property ownership or tenancy status.
- Availability of wiring and safety compliance.
Accurate information at this stage helps avoid delays later in the process.
ENC Application Process and Tracking
All new electricity connections under GEPCO are processed through the ENC System. This system is used by all distribution companies and operates under national policy guidelines.
Submitting an ENC Application
The ENC application requires the consumer to provide:
- Applicant name and CNIC.
- Property address and location details.
- Requested Sanctioned Load.
- Connection category.
- Contact information.
Once submitted, the system generates a Tracking ID. This ID is used to monitor application progress at every stage.
Application Tracking
Using the Tracking ID, applicants can check:
- Verification status.
- Site inspection progress.
- Demand Notice issuance.
- Installation scheduling.
The ENC system is designed to maintain transparency. Status updates are recorded centrally and reflect real processing stages rather than estimates.
Demand Notice and Security Deposit
After initial verification and site inspection, GEPCO issues a Demand Notice. This document outlines the financial and technical requirements that must be fulfilled before connection installation.
Demand Notice Components
A typical demand notice includes:
- Security Deposit amount.
- Meter cost if applicable.
- Service line or extension charges.
- Approved Sanctioned Load.
The demand notice must be paid in full before any physical installation begins.
Security Deposit
The Security Deposit acts as a safeguard against unpaid bills or misuse. It is calculated based on:
- Connection type.
- Approved load.
- Applicable tariff category.
Payment of the demand notice confirms the applicant’s intent to proceed. Without payment, the application does not move forward.
GEPCO Meter Reading System
Meter reading under GEPCO follows a hybrid model. While most readings are captured automatically, there are provisions for manual or self-submitted readings in specific cases.
Standard Meter Reading
Traditionally, meter readings are collected monthly by authorized staff. These readings are entered into the billing system and used to generate electricity bills.
Automated Meter Reading
With system upgrades, many areas now rely on automated data capture through advanced metering technologies. This reduces errors and improves billing accuracy.
How to Submit Meter Reading via Power Smart
The Power Smart App allows consumers to submit meter readings in situations where automated readings are unavailable or disputed.
Self Meter Reading Process
Using the app, consumers can:
- Select their distribution company, including GEPCO.
- Enter their Reference Number.
- Upload a meter image.
- Submit current reading details.
This process supports billing continuity and reduces delays.
Important Considerations
- Submitted readings are subject to verification.
- Incorrect or unclear submissions may be rejected.
- The official reading remains subject to system validation.
Self submission is a support mechanism, not a replacement for official metering systems.
Smart Meters AMI and AMR
GEPCO is gradually adopting smart metering technologies to improve efficiency and transparency.
AMI Meters
Advanced Metering Infrastructure allows two way communication between the meter and the utility system. Key features include:
- Real time data transmission.
- Remote reading and diagnostics.
- Improved detection of anomalies.
AMR Meters
Automatic Meter Reading systems transmit consumption data automatically without manual intervention. These meters reduce reading errors and improve data reliability.
Both AMI and AMR systems support accurate billing and reduce disputes related to consumption data.
GEPCO Net Metering and Green Meters
Net Metering allows consumers to generate electricity using renewable sources, primarily solar, and export surplus energy to the grid.
NEPRA Approval Requirement
Net metering is regulated by NEPRA. Consumers must obtain approval before installation. The process includes:
- Application submission.
- Technical feasibility assessment.
- Meter compatibility checks.
- Regulatory approval.
Green Meter Installation
Once approved, a Green Meter is installed. This meter records:
- Imported electricity from the grid.
- Exported electricity to the grid.
The billing system calculates net units by adjusting exports against imports.
Impact on Billing
Net metering reduces payable units but does not eliminate fixed charges or applicable adjustments. Proper meter installation and approval are mandatory for benefits to apply.
FAQs
Is ENC mandatory for all new connections
Yes. All new GEPCO connections are processed through the ENC System.
Can I track my application without a Tracking ID
No. The Tracking ID is required to monitor application status.
When is the demand notice issued
It is issued after verification and site inspection are completed.
Is meter reading fully automated
Automation is increasing, but some areas still rely on manual or assisted readings.
Does Power Smart replace official meter reading
No. It supports submission but does not override official systems.
Is NEPRA approval required for net metering
Yes. Net metering cannot proceed without NEPRA approval.
Conclusion
GEPCO’s new connection, meter reading, and net metering processes are built around centralized digital systems designed to improve transparency and efficiency. All new connections are handled through the ENC System, with clear stages, tracking, and payment requirements.
Meter readings are increasingly automated through AMI and AMR technologies, with self submission options available through the Power Smart App where applicable. For consumers interested in renewable energy, net metering provides a regulated pathway to integrate solar generation, subject to NEPRA approval and green meter installation.
Understanding these systems helps consumers navigate electricity services more effectively and avoid delays caused by incomplete information or unmet requirements.